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HULL | THERAPY & COUNSELLING | IN PERSON & ONLINE

Privacy Policy

 

Introduction:

This privacy policy outlines how A New Beginning Therapy & Coaching, Registered at 78 Downfield Avenue, Hull,
HU6 7XF, collect, use, and protect your personal information. We are committed to maintaining your
confidentiality and adhering to ethical guidelines and data protection laws, including the General Data
Protection Regulation (GDPR).

Information Collection:

Personal Data:

    • To provide effective therapy & coaching, we may collect your personal data, including your name, contact
      details, and any other information relevant to the therapeutic relationship.

    • Data Security:

    • We will take reasonable steps to ensure that your personal information is stored securely, both
      electronically and physically, and only accessible to ourselves.

    • Data Retention:

    • We will retain your personal information for as long as necessary to fulfill the purposes for which it was
      collected, including for legal and ethical requirements. After that, we will securely destroy or anonymize
      your data.

Use of Information:

Confidentiality:

    • Your personal information is treated as strictly confidential and will not be shared with any third party
      without your explicit consent, except as outlined in the “Exceptions to Confidentiality” section below.

    • Purpose:

    • Your personal information will be used solely for the purpose of providing you with therapy & coaching
      services, including arranging and managing appointments, and maintaining records of the sessions.

    • Supervision:

    • As part of the Therapist/Coaches professional development, they may discuss their work with a supervisor,
      but we will always ensure that your identity is protected and no identifiable information is shared.

Exceptions to Confidentiality:

Duty to Protect:

    • There are limited circumstances where your Therapist/Coach may be required to disclose your information
      without your consent, including:
        • Risk to Self or Others: If they have reason to believe that you are at immediate risk of harm to yourself
          or others.

        • Legal Requirements: If they are legally required to disclose information, such as in response to a court
          order.

        • Child Protection: If they have reasonable cause to believe that a child is at risk of harm, they are
          obligated to report your concerns to the appropriate authorities.

Duty to Warn:

    • In certain situations, they may have a duty to warn a third party if they believe there is a serious and
      imminent risk of harm to yourself or a third party.

Your Rights:

    • You have the right to access the personal information we hold about you.

    • You have the right to request that we correct any inaccuracies in your personal information.

    • You have the right to request that we delete your personal information, subject to any legal or ethical
      obligations.

Contact Information:

If you have any questions or concerns about this privacy policy, please contact Mandi direct at
mandi@anewbeginningtherapycoaching.co.uk or call Mandi on 07717210969.

Policy Updates:

We reserve the right to update this privacy policy from time to time. Any changes will be posted on our website.

www.hulltherapycoaching.co.uk

 

 

Last Updated [March 2026]